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SX280 - battery life shooting video

factoryguy
New Contributor

UPDATED May 5:

 

I apologize to the forum for mixing two different problems.  They are unrelated.

 

Problem #1:  User error.  I thought I was using a class 6 SD card but I was wrong. The yellow "!" indicates a pathologically slow card.  Upgrading to a class 10 resolved this problem.

 

Problem #2: UNRESOLVED.  Red battery indicator comes on prematurely.  On a fresh charge, it'll turn red after recording for a couple of minutes.  On a partially drained battery, it turns red immediately upon entering movie mode or pressing the record button.  Turn the camera off and then right back on in "still" mode and it shows full charge and works fine ... until trying to shoot video.  I have not precisely measured recording times but it'll record for at least 20 (maybe 30?) minutes while flashing red.

 

 

 

1,334 REPLIES 1,334

Has Canon even acknowledged yet that this firmware update has not fixed the problem?

 

Either way, I doubt a firmware update alone will do it. Seems like this problem is less firmware and more an actual hardware issue that's draining a battery that isn't up to the job.

 

And I have no faith that Canon will resolve this any time soon - if ever.

bkoldys
Occasional Contributor
My thoughts also

scupking
Frequent Contributor

I think its time for Canon to do a recall......

ThomasDavies
Occasional Contributor
Hi,
So I'm guessing that the firmware update haven't solved the battery indicator problem, if so can anyone suggest another canon camera that is equal in image and video quality?

ThomasDavies
Occasional Contributor
Also, how's the sx270 hs? Does it have the same problems, because I am not too bothered about wifi connectivity

RCJ
Frequent Contributor

@ThomasDavies wrote:
Hi,
So I'm guessing that the firmware update haven't solved the battery indicator problem, if so can anyone suggest another canon camera that is equal in image and video quality?

Well, it did "solve" the battery indicator problem on mine, to the extent that I've used the camera for a full day, shot a bunch of photos, shot a few short videos, and never had it shut off or exhibit the low-battery indicator. Not once. That's basically what I bought the camera for. If you want hours of video time, you might buy a video camera. Failing that, best of luck with your quest.

ThomasDavies
Occasional Contributor
Thanks for quick reply, I will probably still go for sx280, as I will not be using video much

videophan
Frequent Contributor

Thomasdavies,

 

To be more specific...I put a fresh battey in, formatted the SD card and took three videos (no stills). About ten seconds before the third video ended the flashing low battery symbol came on. I did use the zoom a lot but only when I saw something interesting as I panned outside. The total video time was about eleven minutes. When I turned the camera back on again in video mode and began recording, battery indicator indicated a full battery, even was able to zoom with no warning. The battery indicator in video mode takes a giant leap from full to dangerously low with nothing displayed in between. Something is very wrong. Oh, I have the updated firmware.

 

"A bunch of stills" and a "few short videos" are not something that I would base a decision on. I can't speak for others but I am not expecting four hours of video as you might expect from a camcorder. What I do expect is the SX280 to record 29 minutes of video under zoom, on/off, refocusing, etc or somewhere in the ballpark as the specifications for the camera state. I don't think eleven minutes is even close. I am also expecting a camera that has a reliable battery level indicator, not one that goes from full charge to low battery indication with the mere slight zoom of the lens during recording.

 

I should also say that maybe I could have recorded more video, but who wants to risk a complete camera shutdown (after all, the low battery indicator is warning you that you are approaching the state) if the video you are capturing is critical? I have experienced this withe the updated firmware in place: full battery indication when video started, a couple of zoms during recording shut down the camera with "recharge the battery."

 


@RCJ wrote:

@ThomasDavies wrote:
Hi,
So I'm guessing that the firmware update haven't solved the battery indicator problem, if so can anyone suggest another canon camera that is equal in image and video quality?

Well, it did "solve" the battery indicator problem on mine, to the extent that I've used the camera for a full day, shot a bunch of photos, shot a few short videos, and never had it shut off or exhibit the low-battery indicator. Not once. That's basically what I bought the camera for. If you want hours of video time, you might buy a video camera. Failing that, best of luck with your quest.




RCJ
Frequent Contributor

LOL. Well, some people have better things to do than spend their lives counting precise zoom cycles and photos shot. I took a fresh look at the camera with the firmware, used it pretty heavily for a day, for both photos and videos, on a single battery for my normal use, and did not encounter a shutdown. Whether that's good enough for someone else to "base a decision on" is up to the buyer, yes? If I wanted a camera that I KNEW would give me 45 mins to an hour of video use, I would buy a video camera. As it is, I'll use this one and carry an extra $9 battery.


Thomas: If you're worried about all this. If I had my druthers and was starting from scratch, I would by the Canon S110. It has many features of this camera, but with digic 5 processor (maybe better, given the battery issues?), a wider (24mm equiv) and much faster (f2.0) lens, and a useful touch screen. It also will shoot in RAW, if that matters to you. And it has a sleeker, more form-functional body that's more pocketable. It's also a relatively new camera, and I haven't seen reports of battery problems. The major tradeoff: lack of long zoom capability. It's a 24 wide that only has 5x zoom, if that matters to you. Based on my normal use (mostly wide), it probably would have been a better camera for me, as even with the 280's excellent IS, I rarely shoot long telephoto stuff with a P/S. The 110 sells for about 350. I wish I'd bought it instead. Good luck!

UnionStation
Super Contributor

I doubt many people here would suggest anyone go out and buy this camera right now, thomasdavies. This debate in this thread has mostly been among people who have and are unhappy with this camera, and are mulling whether to return it or just hope Canon eventually does the right thing and makes it live up to the stated specs. Even after the firmware update, this camera falls short and still has problems in the opinion of the vast majority of those who've commented here. If you want to buy it, knowing what we've all been through, at least you do so with open eyes. Just keep your receipt handy.