cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PowerShot G7 X Mark II Black tv lines on screen and in camera

TishyraW
Apprentice

I have a Canon gx7 mark ii. whenever i go to film it’s black tv like lines going through the viewfinder and when i go to look at the videos on my laptop the black lines are still there. No idea how to fix it or where they even came from. please help. 

4 REPLIES 4

Tronhard
Elite

Hi Tishrya:

If the lines are appearing in both, it is possible that the sensor has failed.  Can you take a stills photos of something and see if the lines are still there, please?  By checking that it is impacting both functions it gives us some more detail to work with.

Have you done any updates to the system, changed settings or in any way impacted the camera recently?


cheers, TREVOR

Before you ask us, have you looked in the manual or on the Canon Support Site?
"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris
"

No black lines appear when i take a photo. it’s just when i record on the camera. 

That is encouraging.  It suggests the sensor itself is not damaged.  It seems to me that you have some kind of configuration error.  So, I would suggest that you first check that you are using the correct video format and settings.  If they appear to be in order, then the next thing to do is perform a full camera reset.

This is detailed on P 176 of your manual which, if you have not got that, is available from THIS LINK 


cheers, TREVOR

Before you ask us, have you looked in the manual or on the Canon Support Site?
"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris
"

Waddizzle
Legend

What are you recording?  Indoor lighting might be an issue.  Test it outdoors in bright sunlight.

--------------------------------------------------------
"The right mouse button is your friend."
Announcements
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!