Thanks for posting.
With the camera connected to your computer via a USB cable, when you power the camera on in the playback mode, your camera should recognize it the camera as a "PowerShot SX40 HS".
If this doesn't occur, or you're still encountering difficulty, please contact our toll-free technical Support Department for assistance. They'll have the advantage of being able to guide you through the connection process, while following along with the camera on their side.
You may reach our Technical Support Department by calling 800-OK-CANON (652-2666), Monday - Friday 9:00 A.M. - 9:00 P.M. ET (excluding holidays).
Thanks, Richard! I found the Image Capture solution to be the easiest. Maybe you can help me decide which newer Powershot camera to get... I want it to have WiFi capabilities and a better zoom, along with Image stabiliozation.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM