05-05-2024 10:39 PM
Hello,
A couple years ago my Canon Powershot S95 camera was dropped. Since then I've had issues with taking photos, but it has gotten progressively worse. I used to be able to wiggle the lens a little to get the camera to work, but now all of my photos are purple. I can still take photos, this photo attached to the post is from the SD card. The LCD screen also displays this purple haze, and seems to be functioning fine as I can still navigate menus. The lens also goes in and out just fine from what I can tell. My question is, what exactly is broken here? Is it the lens? or is it the sensor itself? I'm hopeful I might be able to fix it but I'm not sure if it would be worth attempting to open the camera or not. Thank you so much for your help!!
05-06-2024 03:00 AM
These things are incredibly complicated pieces of engineering. Opening it up thinking you can fix it is dreaming. You dropped it, it broke, say farewell and get another camera.
05-06-2024 03:47 AM - edited 05-06-2024 03:47 AM
To agree with my colleague - these are not things that one can work on without specific tools because of their precision. Your camera is quite old and no longer supported for service. Your best bet is to look to upgrade to a newer camera - maybe an insurance claim?
05-06-2024 10:17 AM
Greetings,
While unfortunate, my colleagues have provided the best advice. Canon has a loyalty program that helps people who are in your situation. Call a Canon Upgrade Program specialist and tell them your story. You get a small discount and shipping is free too. You can reach them weekdays and Saturdays at 1-866-443-8002.
~Rick
Bay Area - CA
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