Camera shows "Lens error" and won't connect to phone
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08-02-2024 08:06 PM - last edited on 08-03-2024 09:17 AM by Danny
Found my red 16.0 camera
I have just found my old camera. When I put it on it says lens error and shuts down straight away so can't connect to phone either to see photos
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08-02-2024 10:12 PM
Greetings,
Canon has made several cameras with a red body. The A2500 had 16 MP. I'm sure there were others. You'll need to tell us the model number of your device.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
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08-02-2024 11:32 PM
ok.
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08-03-2024 09:16 AM
Thanks for joining the conversation, gl84!
So that the Community can help you better, we need to know exactly which make and model camera you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!