11-19-2023
04:33 PM
- last edited on
11-21-2023
09:38 AM
by
Danny
The last two days my printer has been shutting down and restarting every hour or two. When it does shut down it shows the word Canon with a progress bar under it that fills with green. Any ideas? TIA
11-20-2024 10:22 AM
Hello Cyberwasp,
The printer has auto power settings, but it should not automatically restart itself every hour. The issue you are describing sounds like a hardware or connection issue. In this situation, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to check what might be going on with the hardware and provide any service options.
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