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imageCLASS MF644Cdw stop/reset button not working

AltF4
Apprentice

Either the button doesn't work, or I'm doing something else wrong. I am trying to print in black, but my yellow ink is low and won't let me print anything until it is replaced. I researched it and multiple sources, including the official Canon website, said that if I hold the stop/reset button down for 5-7 seconds it will disable the ink detection function and remove the error message, this did not work. I tried factory resetting the printer and updating the firmware and neither worked. 

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