imageCLASS MF455dw "Return" Icon on Touchscreen Untouchable

[Vapor5]

So, after clicking into some menu's the screen will show a small 'return' icon arrow in way upper left corner. Is that small return icon supposed to be clickable, because I cannot click it. I have to return back by clicking home icon outside the touchscreen.

[Hector]

Hello Vapor5,

The back option (arrow making a U-turn) should be something that you can tap on to back in the menu. If you are having problems using the operation panel, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to check the hardware to see what is going on and can provide any available service options.