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imageCLASS MF455dw distorts text on bottom of page only when making copies using the feeder

cstevec
Apprentice

Hello

I am using the Canon Image Class MF455dw machine.  When I make photocopies using the feeder, the text at the very bottom of the page (the last line) is sometimes distorted or enlarged for unknown reasons.  If I manually place each page on the platen glass, it works just fine.  My documents have a one-inch margin on all sides.  I purchased the machine less than a year ago.  

Is there any way to correct this?  I need the feeder to make accurate copies.  Thank you.

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Cstevec,

If the last portion of the scan comes out distorted, it would usually point to a hardware issue or a problem feeding the paper. You can try cleaning the feeder rollers and checking the path for any obstructions. If the area is clear and you continue to have issues, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to check the feeder and provide any service options.

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