imageCLASS MF3010 Blinking "o" on Display Screen

[ISHcldz69]

After installing the hardware and software to my laptop, I only see a blinking "o" on the display screen. And, no other buttons do anything when pressed? Perhaps, I didn't install from the CD correctly? First time using this, since I just bought it today. Any help? 

[Hector]

Hello ISHcldz69,

If the display has a flashing 0 on the display, it will usually mean that the printer is processing a command or the compartment for the toner is not closed all the way. You can try reloading the toner cartridge using the steps in the link HERE. If that does not resolve the issue, we would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution, feel free to contact our support team at 1-800-652-2666. Our agents would be happy to help.

1. What version of the Mac or Windows operating system are you using on your computer?
2. Do you get an error when you try to print or scan?