iR-ADV C5550 Web interface issue

[stilgar98]

When I login to the Web Interface for two of our iR-ADV C5550's, and go to the either the Status Monitor/Cancel or the Settings/Registration options, or any of the options under Basic Tools, I get a message "Restricted from displaying this page."

How do I fix this?

[Danny]

Hi, stilgar98!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!