02-12-2025
07:09 PM
- last edited on
02-13-2025
08:43 AM
by
Danny
Purchased MF750C.
I sent an email to support, nothing ever came back
Posted msg on X, got (after a prompting) "sorry, what do you need?" I wrote back, some questions answered...crickets.
With Brother, I could be on chat within minutes and the issue resolved quickly. I'm pretty much at the point of returning this machine for lack of support. It's a great printer, but not 100% functional to us.
If anyone from customer support is reading this, can you advise best way to get some help?
Thank you
02-13-2025 08:49 AM
Thanks for joining the conversation, GordN! If you're in Canada, you'll find all of your official support options from Canon Canada right HERE.
Before you contact them, please be sure to find your printer's exact model number. "MF750C" refers to a family of printers with the zero being somewhat of a placeholder in its name. For example, here in the United States, we offer the imageCLASS MF751Cdw and the imageCLASS MF753Cdw. The model number should appear on the front of the unit at the lower right.
Hope this helps!
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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