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My Canon 4410 can't scan

rozegaleska
Apprentice

My Canon MF4410 can't scan . I am getting message A suupported  scanner is not installed. This image  i am getting from mf toolbox.  I scanner is instaled ok  I am using windows 7 32 bit profesional  Windows fax and scanner is giving this information "WIA  Cannon  MF4410 series " and  only empy picture the scanner is not beginig.  Standalone scaning is ok , only from PC is not working  Help !!!!

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