12-20-2015 01:04 PM
I cannot load the drivers to support scanning for my MX 920 on the new Windows 10.
12-23-2015 08:08 AM
Hello.
Please try the following adjustment to see if we can resolve your issue:
1. From the Start menu, click Settings, Devices, Printers & Scanners.
2. Towards the bottom of the Printers & Scanners area, turn off Let Windows manage my default printer.
3. Once this has been done, reinstall the latest MP drivers from our website again.
You may also have to delete any extra icons of the printer in the Printers & Scanners menu.
This didn't answer your question or issue? Find more help at Contact Us.
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