05-24-2022 01:11 PM
Hello, I have had non stop problems with this printer. Today it will not scan anymore. I am on windows 11. The printer is connected with a USB cable. When I try to scan the printer says, Select the scan type. It says Computer. When I select ok it says connect the computer but its already connected.
05-27-2022 05:31 PM
Hello Nohart,
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution, you can contact our support team at 1-800-652-2666. Our agents would be happy to help.
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