Imageclass D480 prints are very dirty, random marks,etc

[JohnnyDanger007]

Imageclass D480 prints are very dirty, random marks, etc

Is there some sort of  used toner clean out compartment or something? 

I have tried to shake the toner cartridge but this does not help. 

Is this a fixable problem? 

Thanks. 

[Kristoff]

Thanks for letting us know what Canon product you've got. The D480 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

[JohnnyDanger007]

 I do appreciate the reply. Do you have any suggestion on how or if this type of a problem can be fixed? I was thinking maybe compressed air cans to try to clean the internal wheels. I don't suppose the unit has some kind of clean out tray that need emptying? 

Thanks,