Canon ImageClass MF750C - TX Error #806 | Scan to Email

[danielgrass]

Anyone know how to fix this issue? 

I have 3 ImageClass MF750C printers. I have set each of them up identically to be able to scan to email. Two of the 3 printers are able to scan no problem. However, 1 printer in particular keeps giving a TX #806 error when attempting to scan to email. 

TX E-Mail/I-Fax Settings: 

SMTP Server: *****.outlook.com 

Email Address: scan@compdomain.com

Password set

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When I check the SMTP connection, the server Connection is Successful. 

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Attempt to scan to email using the address box -- Error #806

Does anyone know why this is happening and how I can fix it? Two other printers can scan with no problems.

[Danny]

Thanks for joining the conversation, danielgrass!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the imageCLASS MF750C series.  The model number should be on the front of the unit at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!