cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Black Ink head Issue - MAXIFY GX6021

sealteam36
Apprentice

Hi,

We recently purchased a new Maxify 6021 which only has had Canon Ink used in it.  The Black printer head

despite head cleaning, AND REMOVAL FOR MANUAL CLEANING, shows terrible lines in black text only.

Please bear in mind this printer is approx. 6 months old, lives in a clean Air Conditioned Office and really should not be exhibiting this kind of behavior at this stage in its short easy life.  Any thoughts?  If the color head is used, for example dark blue, their is no issue.  Thanks Daniel 

0 REPLIES 0
Announcements