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New Contributor
Posts: 2
Registered: ‎10-12-2021

Scanner Codes

I received these codes while trying to scan: 2, 156, 50.  I don't know what they mean?  The scanner was working fine on the first two scans but in the middle of the 3rd one it brought a box up with these t/3 codes.  I can't get the scanner to work now.  Can someone help me with this?

Moderator
Posts: 1,836
Registered: ‎10-25-2012

Re: Scanner Codes

Hello!

So that the Community can help you better, we will need to know exactly what model scanner you're using (it's usually on the top or front of the unit) and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x/11.x), as well as the way you connect to your device (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options. 

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

New Contributor
Posts: 2
Registered: ‎10-12-2021

Re: Scanner Codes

Thanks, I finally found the information I needed in the online manual. That manual is the hardest thing to follow for an "old school gal" like me! I appreciate your help.
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