07-16-2015 04:50 AM
Trying to get LiDE 110 scanner working on my laptop. I keep getting this message once scan is complete "canon mp navigator ex has stopped working" and then a corrupted pdf is saved - fresh install on windows 8.1
I have used most up to date drivers and software and tried these two "fixes" from an internet search on this topic (it seems to be a common problem that hasn't been addressed by Canon) - I'm on the verge of returning the scanner!!
1) Delete this file: C:\Users\<user name>\App Data\Roaming\Microsoft\Windows\Network Shortcuts\My Web Sites on MSN.
RESULT - "My Web Sites on MSN" does not exist in that folder on my computer.
2)Remove "sdc330Twain.ds" from windows Twain-32 folder
RESULT - didn't have any effect
Thank you, in anticipation!
07-17-2015 05:04 PM
Currently running the scanner on "Advanced scan to pdf" but would like to have access to the canon software with more options
07-21-2015 02:57 PM
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