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error, can't use scanner with in use by other application or user!!!!!!!!!

stevied21
Apprentice

Ive seen this over time but the only response was to re start, as well some instructions for PC  

Scanner isc Canoscan lide 210

OS is mac osx , mavericks and  ysemite and el capitian (beta), same issues on all O/S 's

 

Any please help

 

 

1 REPLY 1

merrymary247
Rising Star
Are you scanning from MP Navigator or ImageCapture?

on the 10.9 or 10.10 computers I'd download the ICA driver and the Scanner driver, along with the latest version of MP Navigator from the website and install them, then reboot.

http://usa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan_lide210#DriversAndSoftw...

Try to scan using MP Navigator. If you get the error, close MP Navigator and try to scan using ImageCapture. Do you still get the error?

I'm not including suggestions for El Capitan because there aren't drivers available for it yet, so I wouldnt expect it to work.
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