Activity in General Discussion
Trouble registering new lens, previous registered products have disappeared
For the past few days, I am having trouble with the Canon Website. All my registered products have disappeared. I am trying to register a new RF lens, the product does not show up and I am unable to proceed further. Does anyone know what is happening...
Feature Request: Add Keyboard Shortcuts to CaptureOnTouch V5 Pro for Faster Editing
I’d like to request an upgrade to CaptureOnTouch V5 Pro that enables customizable keyboard shortcuts for key editing and separation functions during post-scan processing.These features would drastically improve workflow efficiency by reducing relianc...
Have not received carepak activation on top of registered product disappearing
For days, the drop down menu would not show the r5 mkii I wanted to register. Then I finally got it registered last night. But it’s not showing up in my account now. I also bought carepak when I bought the camera from b&h and have not received a care...
Resolved! Cannon support entered my PC
Cannon Printer MG 2522 On May 1st, I was trying to download a cannon printer and Cannon's 'live chat' sent me a tech who I allowed to enter my pc and he became irate and called me names, and a 'f..ing basterd' . I ask him to exit my PC and I closed ...
Modest Price Increases Are Rumored - My Come As Early As Monday 4/21
Last few days there have been rumors about a small 7-8% price increase for Camera's and Lenses across the board. They may come as early as Monday 4/21. Canon is a Japanese company so the year end is at the end of March. They should also be reportin...
Links in forum email notifications not working any more
The emails I get telling me that there is a new response to a thread I'm following have links that do not work. It appears that they are empty. Here is a piece of the raw text from one email:<a class=3D"thread-url" href=3D"">Request: Electronic lev...
Anyone Else Using Their Photography in Web Projects?
Hi everyone, We’ve noticed that more and more web projects are demanding original visuals instead of relying solely on stock photos. As someone working in website development in Dallas, photography has become an unexpected but essential part of the c...
Assistance Needed with Product Registration and Support Chat Disconnection
Hi,I had a paper jam issue with two of my Canon printers and requested help through your online chat support. During the chat, while the service team was asking for information to provide warranty support, the chat was unexpectedly disconnected.When ...
Return Label Needed for Toner Recycling
I have been trying to obtain a return label for weeks now. Why does it take so long to fix something so simple. Please fix the problem. Our Earth is vital to all of us!
Resolved! Customer Experience Today
I'm posting this here because I wasn't offered feedback after my call, and Canon doesn't make it very easy to contact them directly.I had an order cancelled due to a fraud notice. I have been saving for my order and I was really excited to finally be...
Why do I have to sign in each and every time I post a message? Canon site does not recognize my PWD
And the Canon site doesn't recognize my password. I have to keep changing it.
Canon's Hardware Asset Lifecycle Phases
Hello Canon Experts. I am looking for some information or a document where Canon talks about the Lifecycle Phases for it's Hardware assets. I understand there would be 4 Phases: General Availability End of Sale End of Support End of Life. I am lookin...
Rank Up Recognition: rs-eos has earned the rank of ELITE!
We're thrilled to recognize rs-eos for ranking up to ELITE in the Canon Community! Your dedication, thoughtful contributions, and willingness to help others make a big impact. Thank you for being such an essential part of our community—your experti...
Learning experience today
My wife went to a baby shower today at a local state park. I took my camera bag and took a bunch of photos. I used my 18-135mm as it has proved to be a great "all around" lens for my T7. However...I found it lacking in some photos that screamed for t...
Asking for compensation for photography work
I’ve shot for a pro wrestling company a few times now for free and my pictures are loved by many and shared by a bunch of stars. The company has a tv show as well. How can I request money for the next shoot? I’ve done work for free for the past year ...
