Log in issues
Is anyone else having trouble logging into their canon account? I keep getting a message stating to enter a password when I have. I even reset the password and still same error message.
Posts
EOS R - Overwhelmed Novice
Hi, I posted with that same Subject before but can't find it anywhere. Thanks.
Avoid Potential Costly Third-Party Scams -- Make Sure To Get Official Canon Product Support!
When you need help with your Canon product, be sure to connect with official Canon support. There are many unauthorized third- party support sites available today, including some scam sites using the Canon logo and product images to falsely pose as o...
Shopping Cart Issue
I am having trouble delete items from my shopping cart. Most of the items are sold out or are on backorder. When I hit the delete option, it says "Error:_ERR_PART_NOT_BUYABLE" How can I remove the items from my cart? I've tried a few different browse...
Canon MP25DV ribbon will not stay in place
I have fussed with this machine for half an hour and can not get the ribbon to stay in place. I have it threaded according to the manual, but the ribbon apparently has not done the same. It seems to come up and out of the retaining clip on the left...
Where does Canon ship from?
How long does it take to get an order out? I ordered a camera Saturday and had hoped for shipment today. Ah well.
How do I render the entire PROFESSIONAL VIDEO section truly mute
I don't want to see any notification at all that someone posted in the PROFESSIOANL VIDEO section. I have tried to mute one particular poster, but I still keep getting notifications marked as spam when this person posts. I don't want to see anything ...
Canon B2B2E
Hi all, I have a Canon B2B2E account and I'm having issues logging in. When I login with my account. I'm not seeing my company header on the site, nor do I see any discounted prices. The last time I tried to get help from Canon, the rep told me to ca...
Cannot Schedule/Pay for Maintenance via Canon Support Website
Last weekend, I posted about being unable to register a CPS account on Canon because each time my email address was automatically flagged as invalid. Well, that problem was fixed, I created a CPS account, registered two of my Canon products (R6 and R...
How do you get Canon Customer Service to respond to a request for service? 7 contacts - 0 reponse.
I am trying to make contact with Canon Customer Service to facilitate a repair of 10x30 IS binoculars - I have now contacted them via e-mail SEVEN TIMES (over the past year), and NOT ONE RESPONSE. Is there a special method (i.e. only during the full...
Resolved! Spam or Valid?
I have a YouTube channel and recieved attached email. See below. I was wondering that if this email is valid or not. Any ideas? When I hit the reply button, it looks like I am replying to "manager@ads-canon.com" .Please, let me know.
Newbie How do I post new topic??
can't find link/hook to post new??? Please tell where to look.
Need more sorting options in threads
I think there are some great features in the new interface, and appreciate all the hard work that has gone into refreshing it. However, in threads I have an issue with how posts can be displayed. When threads start to become longer and more complex...
Community Ranking - Refresh
We are excited to announce that we have refreshed our ranking scale within our community! Rankings are one way we recognize members (like you) who uniquely reflect participation and contributions, such as creating posts that provide solutions, engagi...
What is up with the Take A Survey Pop Up?
My goodness. The Canon survey pop up is out of control. Say no, move to a different forum and is pops up again and again. No Thanks, No Thanks, No Thanks. Elusive. Posted this message and boom, another one. KaPOW!
