cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error Code Canon 9000F

kartal
Apprentice

Hi, I have a problem with my Canon 9000F

I saw that there are some person have the same problem but I don't find how can I fix this problem

When I install the drivers etc... everything are ok but when I would like to scan I receive one message : 
Can't communicate with scanner
Cable maybe disconnected or scanner maybe turned off.
Check status
Code : 2, 155, 33 - 2, 250 , 2
I seen the scanner on my computer (windows 10)  but it's working.
I tried also to download some drivers but the problem it's not solve.
There is somedy to help me ?
Many thanks in advance

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hello,

 

This error can also appear when either a security program or a firewall is blocking the scanner driver. Since reinstalling the drivers did not resolve this issue, I recommend reaching out to Microsoft support. They will be able to check your Windows computer to see if anything is interfering with the scanner driver.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Announcements