08-24-2023 06:29 PM
I live in Brazil, I bought a canon rebel t8i in the US expecting to be able to use as a high quality streaming camera, first issue I had is that the BR site only has the 1.0 webcam utility which doesn't work on my macbook pro M1. Then I downloaded the 2.0 US version to find out I can only stream in 750p without paying for some service, then I went on to upgrade it but it doesn't work in my region.
THIS IS RIDICULOUS!
Solved! Go to Solution.
08-24-2023 06:51 PM - edited 08-24-2023 06:52 PM
If your country doesn't have an updated EOS Webcam Utility, you could use an Elgato HDMI to USB adapter to stream the HDMI output of the camera to your computer's USB port.
08-24-2023 06:51 PM - edited 08-24-2023 06:52 PM
If your country doesn't have an updated EOS Webcam Utility, you could use an Elgato HDMI to USB adapter to stream the HDMI output of the camera to your computer's USB port.
08-24-2023 09:52 PM
Greetings,
It's not a good idea to buy a camera intended for sale in another region. You can have difficulty receiving support and often warranty is only valid when you send the camera to a service center in the country of origin.
This also applies to certain software. The licensing may not be applicable. Since the software is subscription based, Brazil may have laws which preclude its use. v2.0 of the WebCam utility is only available for use in the US currently. Canon is 100% transparent about this.
Two easy payment options available with a monthly subscription for $4.99 per month or an annual subscription for $49.99 per year – both options offer a 30-day trial period. The software will be available exclusively to customers in the U.S.A.
~Rick
Bay Area - CA
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