01-20-2021 12:19 PM
I have a Canon 7D Mark II and a Macbook running MacOS 10.15.7 running the 1.1 release of the EOS Webcam Utility. I have the camera setup as a webcam and works great except for one new behavior. If I'm in a meeting longer than 30 minutes, it'll shutoff almost exactly at 30 minutes for a couple seconds and then reconnect. It sounds like it is power cycling. In the Setting menu I already adjusted the Auto Power Off to disabled. When I had the beta webcam utility, this wasn't happening. Only really started noticing it after I updated it to 1.1.
Any thoughts on how to fix this?
Solved! Go to Solution.
02-04-2021 01:06 PM
01-23-2021 09:41 AM
Me too. 7D Mark II firmware v.1.1.3 and auto power off disabled , MB Pro w/ Big Sur, webcam utility 1.0
Every 30 minutes camera disconnects and reconnects after a second or two.
01-23-2021 02:33 PM
I just figured out that it doesn't cycle off every 30 minutes if there is no memory card in the camera. That's right, no card, no problem.
01-28-2021 04:53 PM
Still not working for me. Are you taking out both the SD and CF card? Also, what setting are you using for the camera (e.g. AV/P, live view mode, etc)?
01-28-2021 06:17 PM
Right, I don't have any memory cards in my camera. I'm in AV mode.
02-04-2021 01:06 PM
Try setting auto power off to 1 minute.
02-13-2021 11:18 AM
04-21-2021 12:30 PM
Just came here to say, your solution works on my Canon T2i and thank you, you a true internet hero.
11-22-2022 09:31 PM
I tried this last week and seemed to work. Now with auto power off set to 1 min, the camera shuts off in 1 min. What am I missing here?
12-19-2023 12:10 PM
This worked along with removing the SD card, thanks!!! It is for sure a bug that needs to be addressed! I was about to return all my canon gear for Sony 😂
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