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EOS Webcam Utility doesn't see EOS R5 C as a webcam

calpay2000
Apprentice

Hi guys,

I have a #CanonR5C and I've installed EOS UTILITY latest version.

* Installed Webcam Utility.

* Put my camera in video mode

* USB feature to UVC

* Can not see it as a webcam when connected to pc.

What should I do?

Should I try WEBCAM PRO?

I'm using OBS studio and plan to use the Streamyard app as well.

Can you help?

Cem

6 REPLIES 6

shadowsports
Legend
Legend

Greetings,

Please see page 124 of the R5 C Video User Guide:

eosr5c-aug6-video-en.pdf (c-wss.com)

shadowsports_0-1716222998909.png

 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Hi,

Thanks for your reply but I already selected it in the menu as I have told in my question.

shadowsports
Legend
Legend

 

Greetings,

Ahh.  Please close the EOS Utility and also the Camera Detect app that's running tin the system tray, then retry. 

What cable are you using to connect the camera?  The one supplied by Canon or another?

Are you connecting directly to an available USB port or via a hub or adapter?  If you have Wi-Fi turned on, please disable this.

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Hi Rick,

 

I will try it tomorrow after closing the utility software, thank you very much!

Hi Rick,

 

I found the solution.

First I checked another software cslled Streamyard, it saw the camera immediately.

WhatsApp Görsel 2024-05-21 saat 23.05.42_477d3b77.jpg

 

When I went to OBSStudio, I still did not see.

But the FPS was set as - Custom(sorry for Turkish menu)

calpay2000_0-1716322064267.png

When I set this to "Device Default" I got the view without problems in OBS.

Thanks!

i cant get mine to appear in streamyard

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