I was about to use my camera one day when I turned the camera on and noticed that the touch screen was not working. I went to the menu to see if I could re-enable it however the menu button was not working. I press it and nothing happens. Then the pl...
I started using this camera last September (2024) and every single time I use it the ISO randomly changes on its own. I typically shoot all indoor, low light situations with ISO 3200 - 4000. Exposures will be fine the suddenly either dark or overex...
I have been taking pictures with no special settings and everything has been fine. However, today, the images are distorted. i am taking pictures of my paintings and the edges are round, not straight. so i think accidentally changed a setting which m...
Hi Everyone, I'm trying to figure out if there is any chance of data recovery after formatting my SD card in the camera on accident. I tried the commonly available software and a professional data recovery company with no success. I'm trying to see i...
Hello. I just returned from Ethiopia where I used my new R5 Mark II for the first time. Unfortunately, even though I kept my iPhone in my pocket the entire time whenever I was shooting, half of my images don't have GPS tagging information. What do...
Let me try and explain. EOS RP set to Movie. USBC to my PC. Using OBS, there is a slight sync issue where the video is behind the audio. Any suggestion to add a delay or something to the audio? thx!
i had my r6 mk2 * button set for spot, one shot, no tracking, no servo old school style. Somehow that changed and i discovered a few things while trying to get the setting back. When the *button is set to Spot the camera will not focus. AT ALL. A...
Got my wife a 5D Mark IV and Nauticam Housing for UW photography. Problem with Quick Control menu My wife shot with a 5D Mark II for the last decade, and is great with it...Now with the Mark IV, we NEED the quick control menu to "simulate" the same c...
Hi, just had a strange situation where after turning on the camera and shooting in bright sunlight and then also indoors, my pictures are recording with a dark band from top to bottom, almost like the shutter has not fully opened/closed correctly. Us...
I purchased a slightly used 5DS R, needed a secondary for my 5D MIII. Everything worked great, viewfinder displayed all AF points, leveler, etc. I shot with it for a test run and it was fine. Going through the settings I realized the firmware was out...
Going absolutely bonkers with this and there has to be an easy solution but I can't figure it out. What am I doing wrong? I want to be able to toggle Eye Detection on/off with one of the customizable buttons. Period. I've chosen the "AF On" button, a...
I have a new R10 that I can’t get to connect to my iPhone via WiFi, always says "Unable to join the network". When I go in my phone settings the R10 WiFi network doesn’t show up on phones (tried different phones) and laptop and even if I manually typ...
It's impossible to copy videos from a CF Express card to an SD card using "Image Copy". I didn't have any problem in R5, but I think the new foldering system in R5 M II causes this problem.
I recently replaced my old 5D Markii with a R5. I can’t get my Interfit S1 strobe to work with it. Am I missing something in the settings or is it even compatible or do I need a different hot shoe remote. The pins on the two cameras hot shoes look th...
Subject: Firmware Limitations with Canon R3 / R5C and EL-1 Flash – Feedback RequestDear Canon Global Support Team,I am a professional photographer using the Canon R3 and Canon R5C camera bodies along with the Canon EL-1 Speedlite flash. While I am ge...
