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Win10 Photo app can not load heic photos

yurisolic
Apprentice

Photo app says the file can not be opened. They are all in .heic extension.

10 REPLIES 10

Waddizzle
Legend

@yurisolic wrote:

Photo app says the file can not be opened. They are all in .heic extension.


You need to unpack the images in the heir file.  Windows 10 Photos cannot read ZIP files, either.

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"The right mouse button is your friend."


@Waddizzle wrote:

@yurisolic wrote:

Photo app says the file can not be opened. They are all in .heic extension.


You need to unpack the images in the heir file.  Windows 10 Photos cannot read ZIP files, either.


How to unpack the .heic image? There is no option for this when right clicking on it


@yurisolic wrote:

@Waddizzle wrote:

@yurisolic wrote:

Photo app says the file can not be opened. They are all in .heic extension.


You need to unpack the images in the heir file.  Windows 10 Photos cannot read ZIP files, either.


How to unpack the .heic image? There is no option for this when right clicking on it


You cannot do so directly.  There are undocumented applications that can convert the files, but I would not trust them.

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"The right mouse button is your friend."

Did you bother to read my post? You can get an heic extension directly from Microsoft.

 

But again, what does this have to do with Canon?

Okay,the first thing you need to do is figure out how to change those heic photos to png.only in this way,you can see them on Windows 10.

Now read this tutorial so that you can know how to open these photos on Win 10 pc.

https://www.iphonetransferrecovery.com/tutorials/change-heic-to-jpg.html

There are online heic to jpeg converters.

 

THIS IS NOT A CANON ISSUE!

kvbarkley
VIP

How is this a Canon problem? That is the new iPhone image format.

 

(Waddizzle, it is *not* a compression format)


@kvbarkley wrote:

How is this a Canon problem? That is the new iPhone image format.

 

(Waddizzle, it is *not* a compression format)


I looked up the file type at fileinfo.  It reported that it is a compressed image file, which can hold multiple images.

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"The right mouse button is your friend."

And JPEG is a compressed image file that can hold one image.

 

The "multiple images" allows for "live images" whatever those are. I think I took one by accident on my new iPhone once. 8^)

 

My point is that this is a new image format, and an update to Windows should allow you to view them.

 

 

Get HEIC extension from MS 

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