07-26-2017 07:06 PM - edited 07-31-2017 04:50 PM
Hi,
I am running into an issue with my canon 6D. I never have an issues connecting my camera to the cord, and with canon uility downloading my photos until today. I tried to download my photos and I keep getting this messege and eos is not reconziing anything. Any ideas on how to fix this?
Thanks!
Update: Turns out it was the cord. I got a new one & its working now even though nothing seem'd wrong with it? aynway thanks for the help!
07-26-2017 07:16 PM
Make sure Wi-FI is not enabled. You can always use a card reader.
07-26-2017 07:18 PM
Yes I disableded it, made sure my camera has the newest firmware, and updated eos utlilty and made sure my drivers were up to date. It's just really odd it stopped working, and i hope to find a soultion =/
07-26-2017 08:01 PM
@bethanycaldera wrote:Yes I disableded it, made sure my camera has the newest firmware, and updated eos utlilty and made sure my drivers were up to date. It's just really odd it stopped working, and i hope to find a soultion =/
I suggest that you contact Canon Support.
07-31-2017 04:03 PM
If it had been working OK previously you might trying doing a System Restore to an earlier date just to see if an update somewhere was the cause of the problem.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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