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R5 display suddenly black / blank

bokcheelo
Apprentice

20240402_205833.jpg

The screen stopped working. It turns on but is black / blank. The viewfinder works normally and I can take pictures. Pressing the info button doesn't change anything.

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

Power off the camera

Remove the lens and all accessories.  Also remove the memory cards.  

Power the camera on.

You can also try spinning the LCD 180 degrees, closing then re-opening.

Any change?

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

AtticusLake
Mentor
Mentor

The manual (page 72) says the VF and screen can't be activated at the same time.  So the fact that your VF is working suggests that the camera has simply switched to VF mode, not that the screen is broken.

So perhaps you accidentally switched to viewfinder mode; see the manual page 780 for how to control this.  You can also configure a button to do this; maybe you pressed that button by accident.  See manual page 829 - 836.

If switching is set to auto, then it should select the VF when it detects your face being close to the viewfinder; so maybe there's some object stuck to the sensor.  Manual page 28 shows where that is (item 19).

If it's none of these, then sorry, I dunno.

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