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M50 touch screen not responding

pasxalis
New Contributor

i just bought a brand new canon M50. the touch screen was only fuctioning properly when i turned on the camera for the first time, while trying to set the time. At the bottom left side of the screen when i shoot smth seems it has been turned off, how can i turn it on/activate it?

3 REPLIES 3

Waddizzle
VIP

@pasxalis wrote:

i just bought a brand new canon M50. the touch screen was only fuctioning properly when i turned on the camera for the first time, while trying to set the time. At the bottom left side of the screen when i shoot smth seems it has been turned off, how can i turn it on/activate it?


Try switching the camera to P mode on the shooting dial, and look in the menu for the option to reset the camera back to factory defaults.

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"Doctor told me to get out and walk, so I bought a Canon."

pasxalis
New Contributor

when i took out the battery for the whole night and the ssd card the next morning, the camera started fuctioning properly.however when i used  put my eye in the viewfinder, it again started not to function


@pasxalis wrote:

when i took out the battery for the whole night and the ssd card the next morning, the camera started fuctioning properly.however when i used  put my eye in the viewfinder, it again started not to function


Does it work when your eye is not at the viewfinder?  Many cameras have a sensor that disables the touch screens when it detects, or thinks, someone looking through a viewfinder.

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"Doctor told me to get out and walk, so I bought a Canon."