A line shows up on footage and images I take with my R6 mark 2. I think it stars showing up after I've used the camera for a bit and it warms up. I've updated the firmware to the latest hoping it will help fix it, but it still shows after a while. I am extremely concerned as this might mean I can't use my camera for longer shoots. Anybody know a way to help please?
Sounds like a hardware failure with the sensor. Especially since the fault shows up after the camera has been on for a bit and the images also show the line.
Assuming your camera is still under warranty? Contact Canon to see about performing a repair.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM