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LCD display not working but backlight is okay

Ritchiebudd
Apprentice
When I turn the camera (t5i/700d) on the other day the screen just went blank having worked an hour earlier. The backlight is clearly working when you turn the device on but there is nothing displayed no matter what I do. I've cleaned the eye piece sensor, cycled through the different info buttons (the whole time it's obvious it cycled through them since the backlight goes on and off).
1 REPLY 1

William_N
Enthusiast

Hi Ritchiebudd,

 

Welcome to the Canon Forum!

 

Based on the troubleshooting you have already performed it sounds like the camera may need service. For additional troubleshooting, as well as service information, I recommend contacting our Technical Support team.

 

Please CLICK HERE to reach our friendly Technical Support Team by phone or email. They will be able to provide assistance for your camera.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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