05-01-2016 10:05 AM
Solved! Go to Solution.
05-02-2016 06:30 AM
Do not use eraser; you could damage the gold plating. A lens cleaning microfer is all you should use, carefully.
05-01-2016 10:31 AM
05-01-2016 11:06 AM - edited 05-01-2016 11:09 AM
You have blown the highlights. It is a feature of your camera. It is called highlight alert.
05-01-2016 11:30 AM
The blinkies are unrelated to your lens communication error.
Try gently wiping the contacts in the lens opening in the camera with a clean cloth and gently dpress them to make sure thay are all free to move.
05-01-2016 12:29 PM
ok, so what do I do about that? Is it an issue I have to send it to Canon to fix or can I do a hard reset?
05-01-2016 02:12 PM
05-01-2016 10:48 PM
Yes, at first it was only the one but then my wide angle and now my 70-200mm is doing it also. That is why I think is it the camera itself. But will try cleaning all contacts.
I read somewhere to use an eraser on them, have you heard this? Of course making sure the camera body is in a position so as NOT to let debris fall inside.
05-02-2016 06:30 AM
Do not use eraser; you could damage the gold plating. A lens cleaning microfer is all you should use, carefully.
05-02-2016 05:40 PM
Ok, thank you very much!
04-24-2018 12:42 PM
Sorry but its not working what should i do?
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.