EOS R5 Mark II Maximum number of videos in a card reached

[enrico271]

I recently bought R5 mark ii and found out that the camera does not allow more than 999 video clips in a card, even though I have plenty of storage space available in that card. I get an error:

”Clips number in card 1 at maximum”

Is there a way to record more than 999 videos, other than buying a new CF card?

This limitation is ridiculous. I create travel videos and I can record 300 clips in a day, so this limitation means that I have to transfer my videos every 3 days and I don’t have the time to do that while busy traveling.

[Waddizzle]

The behavior that you describe might be by design. I would suggest carrying multiple memory cards. I could not trust saving so many video clips on a single card. 

[shadowsports]

Greetings,

I want to know what what you're recording 🤣  

Time lapse, stop motion,?   Oh vacation...

A999 > changes to B999 > changes to C999.

As Waddizzle said, its by design.  See this for an explanation.  

Canon : Product Manual : EOS R5 Mark II : Movie Clip Numbering

Canon : Product Manual : EOS R5 Mark II : File Naming

Scroll down a little

[enrico271]

Thank you Wadizzle and shadowsports for your reply!

To answer your question, I record short clips. Mostly about my children traveling. Each clip is usually just about 10 seconds long, so I quickly reach the 999 clip limits. I don’t remember having this limitation on my old 5D IV.

Even after going to a different alphabet (A999 -> B001) the camera still does not allow more than 999 total clips, which is strange. For example, if I have A500-A999 and then B001-B500 then I cannot record B501 because the total number of clips is 999.

I am really disappointed with this design choice. My iPhone holds 19,000 videos today so I don’t understand why Canon only limits total videos to 999. I hope they fix this flaw. In the meantime I guess I have to carry multiple cards and a card reader everywhere I go?

Any other idea for a workaround would be appreciated 🙂

[Waddizzle]

Have you tried creating a new folder?

[enrico271]

Yes! I tried it. Unfortunately it’s still capping me at 999 total videos. So if folder A has 500 videos and folder B has 500 videos, it won’t allow me to record more.

I also tried changing the file name format but it didn’t make any difference 😞

[Waddizzle]

Not good. Report your discoveries to Canon.  Meanwhile, I still recommend to carry multiple cards.  Select a storage that fits your needs. It sounds like you may not need really big storage space. 

[Stephen]

The documentation isn't 100% clear, so I recommend contacting phone support so they can look into this with you one-on-one. Support is at 800-652-2666, weekdays from 9 a.m. to 6 p.m. (ET). 

[ctitanic]

I think that everything has been told here but... I would never trust a SD Card to be used as Storage. I basically move at the end of the day all my photos and videos to multiple external drives and my PC. When I get home I move everything to a NAS.

So when I read your complain about not been able to save more than 999 in a card I was like "What!?".

Do you shoot more than 999 short clips in a day?!

I'm just curious.

[enrico271]

ctitanic, I can record up to 300 clips in a day. So I get maxed out in 4 days. I transfer everything to my laptop when I’m back home, I don’t bring my laptop when traveling. While it is correct that there’s a risk of faulty card wiping out all my clips, I have been doing this since 2017 and never had an issue before.