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Canon R5 "No Picture"

Jeffnu
Apprentice
Don't know what setting got changed but the last two times I tried to download photos to my computer a white page appears with the words "No Picture". I've had to remove the card and put it in a card reader. What happened and what's the remedy?
 

 

 

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

"Computer" is PC or MAC?

What OS version and build?  Upgraded recently?

Connected to what? USB port, hub. Cable type?  Worked previously, never worked?  

What program or application are you using?

More detail / information is needed.

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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