If you can't fiddle around with it and get it unstuck, you should probably just pronouce it DOA. The kit lenses are mostly plastic, it's likely that something broke. Getting it repaired would cost more than the lens itself. I had a similar thing happen with my kit lens, while I was traveling. Forced me to upgrade to a Sigma 17-70. Best thing I ever did. Ok, maybe not the best ever, but it sure was a big improvement over the kit lens.