Activity in Discussions & Help
EOS R5 Mark II and Rokinon 14mm problems
I am trying to use a Rokinon 14mm f/2.8 ED AS IF UMC with AE chip lens on my Canon R5 Mark ii that was purchased new in 2018 for use with a Canon 5diii. (The lens is still available and, from the B&H site, is NOT recommended for the R5ii!) Lens is ma...
t7 will not recognize sd cards
I haven't used my. t7 since 11/24 when I purchased a r8. but 5/5/25 I pulled the t7 out to use it for the crop sensor to extend my focal length for lacrosse. the camera would not recognize any of my cards. my r8 recognized them all.I had on 32gb that...
EOS R5 Native ISO 800 setting incorrect for video
HiI’ve noticed that many Canon R5 users report excessive noise when shooting video – even at ISO 800– and I’m starting to wonder if ISO 800 on the R5 is actually higher than it appears.Here’s what I’m seeing:I shot a well-lit, properly exposed clip a...
Trouble registering new lens, previous registered products have disappeared
For the past few days, I am having trouble with the Canon Website. All my registered products have disappeared. I am trying to register a new RF lens, the product does not show up and I am unable to proceed further. Does anyone know what is happening...
canon vixia hf r700 can't get past date and time
I know a old camera, from 2016. I like this camera, I just started to use this again. When I charge the battery from using the camera, over night 8pm, got up at 9am. open that up and was greeted with language, date choose then select how you want th...
Feature Request: Add Keyboard Shortcuts to CaptureOnTouch V5 Pro for Faster Editing
I’d like to request an upgrade to CaptureOnTouch V5 Pro that enables customizable keyboard shortcuts for key editing and separation functions during post-scan processing.These features would drastically improve workflow efficiency by reducing relianc...
R5 Mark II: pre-capture seems to randomly deselect itself
While I have no systematic data, I have been surprised when, apparently randomly, pre-capture becomes deselected without any action on my part to deselect it. Anyone else? Comments? Frustrating! Thank you.
powershot n users guide book
where can I purchase a canon powershot n users guide booklet? I have the digital online book but I'd like something to look at in my hand. the guy at Canon support wasn't very helpful. any ideas?
EOS Rebel T5 takes 5-10 seconds to take a photo in continuous shooting mode
When I change the drive/ self-timer mode to continuous shooting it would take about 5-10 seconds to take a photo and I’m wondering if anyone know what can be causing it to take that long. When i usually use it, it would go fast now it takes forever. ...
Is a Canon 5D Mark IV still a good investment?
I am currently using a canon m5 and m6 for my shots with off cam flash. They deliver good shots but for certain projects I feel they come off a little short. Nowadays I’m seeing the 5d series are sold on used markets with cheaper prices. Coming from ...
Have not received carepak activation on top of registered product disappearing
For days, the drop down menu would not show the r5 mkii I wanted to register. Then I finally got it registered last night. But it’s not showing up in my account now. I also bought carepak when I bought the camera from b&h and have not received a care...
R7 Camera - trying to look at pictures
I have had Canon cameras for several years. I plug the camera in and the picture thumbnails appear on Windows Explorer. I choose which files I want and download. Simple. I have done this with my new R7 several times. Now all of a sudden it saves in a...
i bought printer TS3720, saying its WIN7 compatible... and cant install drivers.
i bought printer TS3720, saying its WIN7 compatible... i tried the drivers of your website, it doesnt recognise or only 1 peripheric is detected but as a scanner.. its not a scanner its a printer. 2 days im trying everything.is there a place i can ca...
Too much stress on EOS R6 Mark II lens mount when carried via strap?
Walking around with R6m2, EF100-400ii, strap on camera Hi all - I've found the most comfortable way for me to carry my camera on nature walks is with a Peak Design Slide strap with a Falcam quick release and the Arca plate on the bottom of the camera...
EF-S lenses on R10 with adaptor: Does cropping occur?
Hi....I've thoroughly confused myself, which is quite common. Looking at an R10, it is APS-C. EF-S lenses were made for APS-C as well. Would this camera crop those lenses too? Or would that be just be the full frame R series bodies that would crop to...
