Canon MX700 - error code 5100
I've cleaned the plastic strip, restarted it several times, checked for blockages, and still getting error. The print cartridges are hidden behind the plastic housing and I can't get them to slide out so that I may inspect the condition of the cartridge. Help?
The printer copies just fine.
Today, it stopped printing half way through printing out a 16 page document.
I followed the instructions to check the cartridges to make sure they were installed properly, turned off the printer as directed and turned it back on. The 5100 error code came up.
I also noticed that several sheets of paper had inadvertently entered the slot where only one piece of paper at a time is supposed to go.
thanks much for any help.
I was so happy to find out about this upgrade!!! Finally! Not only an upgrade to 3D printing, but printing food too!? So far, I have only printed ham, but I am looking forward to printing bacon and sausage tonight too!!!
Thank you, Canon!!! Best driver update ever!!!
Usually an error 5100 code is saying that the ink carriage has problems. Usually something currently is or recently hammed the cartridge carriage. With the machine turned off and the power cord unplugged, open the machine and inspect the inside do you see any stray pieces of paper along the paper's usually route?
There is a way to reset the machine to clear out the error. I would need to know the exact model of your Canon.
To try and resolve the issue, please follow these steps:
1. With a flashlight or other bright light, please check the paper feed areas of the printer and verify that there are no paper jams or obstructions in the printer that may be causing the error.
2. Look inside of the printer where the inks are located and ensure that there are no obstructions in there that may be causing the print head not to move freely.
3. Remove and reseat all of the ink tanks in the printer.
If you still experience the same error after performing the steps above, the printer will require servicing to resolve the issue. Please click on the Conact Us link below to obtain your servicing options.
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