10-17-2013 11:23 AM
My mx922 printer fails to print 8.5"x11" paper on a consistent basis. Half the time it gives error message "no paper in upper tray". How do I instruct printer to always feed larger paper from the lower tray. I did not recieve manual in box nor have I been able to download manual.
12-07-2016 09:46 PM
I downloaded the app and works great. Thank you
06-09-2017 07:56 PM
06-20-2018 01:25 AM
03-23-2019 11:40 AM
After months of frustration, c/ping to Word etc. I decided to cut some 5x7 plain paper and when I printed,it printed from the bottom tray ! YOU MUST HAVE PAPER IN THE UPPER TRAY! That would have been helpful information in the manual!
03-23-2019 07:06 PM
Same here, Roy. I cut out a 5x7 card and taped it in the top cassette. Worked well enough until a piece of paper got jammed somewhere where it can't be gotten to without opening up the entire machine.
We decided to junk it and buy a Brother or Epson, two brands that never gave us such trouble.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
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RF1200mm F8 L IS USM - Version 1.0.4
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EOS 1DX Mark III - Version 1.9.0
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EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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