09-28-2013 04:13 PM
I have tried restarting both machines, I am able to print but when I go to scan a document I get a blank scanner window .
See attached screen shot below. It worked a week ago.....
Mac OS10.8.5 not using wifi using USB.
Any ideas??
Thank you!
Solved! Go to Solution.
09-30-2013 11:56 AM
Hello rx7race.
To scan with the unit, please use our MP Navigator program.
First, we recommend that you install the latest drivers and MP Navigator from our website. Please visit the following link:
Once there, choose 'OSX v10.8' in the operating system menu. Then download the MX710 Series Mini Master Setup and MP Navigator EX items from the listing.
If additional assistance is needed, feel free to call us at 1-800-OKCANON.
10-01-2013 05:16 PM - last edited on 10-09-2013 04:15 PM by Naomi
09-30-2013 11:56 AM
Hello rx7race.
To scan with the unit, please use our MP Navigator program.
First, we recommend that you install the latest drivers and MP Navigator from our website. Please visit the following link:
Once there, choose 'OSX v10.8' in the operating system menu. Then download the MX710 Series Mini Master Setup and MP Navigator EX items from the listing.
If additional assistance is needed, feel free to call us at 1-800-OKCANON.
10-01-2013 05:16 PM - last edited on 10-09-2013 04:15 PM by Naomi
THANK YOU THAT FIXED IT!!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.