Canon Community

Downloaded Windows 10. Colors now off on Canon MX920

My Canon MX920 was working beautifully till I downloaded Windows 10. Now the colors are all wrong.  Everything appears too yellow. I have downloaded the Windows 10 driver, and deep cleaned the print heads twice, but nothing has changed this problem. ...

How do I scan on my Canon MG2120

PIXMA MX920 will not SCAN, prints and copies fine.

I have Windows 8.1 (64bit). I start to try to scan by clicking on the icon in the bottom right corner of my desktop screen. Several scanning options appear (I have tried them all) after trying one of them an error message appears "Your scanner is tur...

MX490 software install

I need to help some friends use their MX490 all-in-one.  And to do that, I need to practice with the software and drivers for the printer on my computer. How can I install the drivers and software when I do not own a canon printer? Thank you. Ken

My printer insists it needs paper in the top cassette

I'm trying to print some documents on my Pixma MX922, and of course I'm on a deadline. It ran out of paper; when I went to refill the cassette, I pulled out the upper cassette by accident - and now it is refusing to print, because there is no paper i...

MG7500 - will not turn on

I wonder if someone can give me any suggestions.... My MG7500 printer stopped working as the paper kept getting jammed inside (behind the ink). It was difficult to remove, and when the jam was cleared printing something new just started the problem a...

MG6320 Printing Blank Pages

Printer has started to print blank pages.  Have replaced the two black cartridges, have performed deep cleanings.  Have cycled the power.  Have reset ALL printer settings via the touchscreen.  The same thing happens via my laptop and my desktop.  I h...

My MX892 will not print my documents in black ink. I have re-installed the printer, I have changed

I have trying reinstalling on one PC, then, another. It WILL print the words if I make them another color!All I need is a printer that will print in black ink - I just need to print documents. I have restalled ink. Help.

My Can Pixma mx450 ADF will not pick up paper

My ADF does not feed paper for scanning or printing. It Beeps when paper is inserted, but does nothing after that.

my cannon mx882 screen and buttons do not light up, can this be fixed.

my cannon mx882 screen and buttons do not light up, so i can not see what settings are on.   Can this be fixed?    It was printing with the lights off before, now it is processing things, just not printing.   I think if the buttons and screen worked ...

Canon MG7500 scanning

I've downloaded current scanner driver for my Canon MG7500 but no matter what I do, it won't appear in 'Import' when I go to it through Photoshop. The scanner will work okay through IJ Scanner Utility, but I would rather it was there through Photosho...

ImageRunner C2550 and sending scanned documents

I'm hoping someone can help me figure out what I may have missed in trying to setup the C2550 to work with either Gmail or Yahoo email. I've gone into the level 2 service mode settings page and tried specifiying port 465 and then also 587 as the SMTP...

My pixma printer skips lines/text only in black

My pixma printer skips lines/text.  Color prints fine.  Anything printed with PGBK (5) does not.  I have cleaned the printer head by removing the carriage that holds the cartridges and using a Q-tip.   That did not work.   It seems that many people h...