Canon Community

TS6020 cassette tray not feeding paper

Hello All, I have a TS6020 and I cannot get my printer to print from the front cassette.  I get a Support Code 1003 that there is no paper loaded in the cassette.  However there is paper loaded in the cassette. The guides are aligned and everything e...

MG3620 does not print but ejects blank pages

cannot find G3202 printer on setup website

I was recently given a Canon G3202 printer.  I have gotten to the stage of the setup where I need to get on-line and find my model so I can continue setting up and connecting my printer.  Only it appears that my model number is not available any long...

PIXMA iX6550 Error Message

Have currently purchased new Acer computer running windows 11. Have downloaded the appropriate driver and when trying to print test page or other shows error on screen. USB cable is fine and is connecting to laptop Please advise on how to connect and...

PIXMA MG3620 Black ink not printing

EDIT.. CANON PIXMA mg3620...My printer was working fine, and it ran out of color ink. I replaced the colored ink, and now the black won't print! The black ink is over half full. I cleaned the print heads using the on screen instructions, and manually...

PIXMA G3200 will not print black

I have cleaned twice, deep cleaned once and system cleaned once. Test pattern after each is the same. Colours good, no black. Not poor black but ZERO black. Visual inspection shows the ink tubes are all full. This unit is on its first refill. 

MX922 Vertical line on copies

My MX 922 leaves a thin vertical line on copies when the original is fed through the upper feed.  No line on documents sent from PC or documents copied from the scanner glass. I've performed all the listed cleaning steps. TIA

PIXMA MG6820 Feeds Paper but nothing prints.

My Canon MG6820 will not print ink onto paper.The paper will feed, and it will sound like it is printing but the paper is blank.All ink cartridges have been replaced.

PIXMA MX882 The ink absorber is almost full.

I have a Pixma MX882 that is displaying this message. I can press OK to keep printing but probably not forever. Yes, it's 10 years old but otherwise works fine. I would like to send it in for repair since I've read that it can be disassembled, the ab...

Help Choosing!!

FUNCTIONS NEEDED: Borderless, high-quality photo printing, copying, and basic document handling such as automatic document duplexing. For a home office with very low volume. What canon printer would you recommend? Thank you for any suggestions! Cheer...

Canon TS5320 will not print, printer screen shows= "processing... please wait momentarily"

I moved to a new home about a week ago and prior to moving, my printer was working flawlessly. Now, every time I try to print something, I get the message "processing... please wait momentarily." I am using windows 10 and I have tried printing wirele...

TS6120 jams paper and then says there is none in the cassette

Hi, my TS6120 has just developed a problem when I try to print from my computer. I will try to print one page and it will send out a blank paper before bringing up another one that it holds in place until the screen says that there is no paper on the...

My Cannon MX922 will only print logos and not text.

PIXMA MX494 Error Code 5B04

I tried suggestions from service manual and Youtube.  Nothing is working, I just keep getting a flashing yellow light and the message Error code 5B04.  I tried to get Canon customer service and got nowhere.  Now what?