09-18-2023
05:33 PM
- last edited on
09-26-2023
08:11 AM
by
Danny
This has been a great printer so I would like to keep it going! The error message that the ink absorber is almost full has come up. I think from reading that I can take it out, wash it and put it back-- However, I have no idea where it is located and the manual has not been helpful at all. Any suggestions as to where to find it would be really helpful. Thanks!
Solved! Go to Solution.
09-26-2023 08:09 AM
Sorry not helpful. However, since I couldn't find the ink absorber myself I found a printer service who did. The ink absorber was buried in the machine. It was cleaned and put back and the counter was reset- all for a nominal charge. The interesting part is that the printer is certainly designed for obsolescence as the counter can only be reset once and then I will have to throw the printer away--- not very environmentally friendly! When the time comes I will look for something that can be repaired when the printer is in such good shape so as not to damage the environment.
09-19-2023 08:53 AM
Thanks for letting us know what Canon product you've got. The PIXMA MX860 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
09-26-2023 08:09 AM
Sorry not helpful. However, since I couldn't find the ink absorber myself I found a printer service who did. The ink absorber was buried in the machine. It was cleaned and put back and the counter was reset- all for a nominal charge. The interesting part is that the printer is certainly designed for obsolescence as the counter can only be reset once and then I will have to throw the printer away--- not very environmentally friendly! When the time comes I will look for something that can be repaired when the printer is in such good shape so as not to damage the environment.
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