TS9120 not accepting brand new genuine cartridges

[surreal]

I just bought a set of brand new Genuine Cartridges and installed them. Once I did a little red x appeared on them in the printers menu and kept showing the old ink levels. I try to print and it's just blank please help me to get my printer to register these brand new genuine cartridges.

[shadowsports]

Greetings,

If not already done, please power cycle the printer.  Next, please review the following article for ink tank replacement.

Canon : PIXMA Manuals : TS9100 series : Replacing Ink Tanks

Things that might keep the new cartridges from being detected:

Failing to remove the protective tape

Installing the wrong cartridge into the incorrect slot

Not fully inserting / seating the cartridge(s)