06-16-2022 10:51 PM
I have run all of the maintenance cycles, multiple times over a week period; but nothing resolves my missing row of black print ink. Only the top half of all printed lines print, so you can't read the words. Every time I print the test page, the same black lines are missing from the grid pattern of black ink.
I have run almost all of my blank ink out just running the deep clean over and over. Are there other ways to take parts out and clean them?
Solved! Go to Solution.
06-20-2022 01:07 PM
06-17-2022 12:36 PM
Hi,
I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you
06-20-2022 01:07 PM
Replace the ink cartridge, that is likely what is clogged
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