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Scans disappeared

Meohmy
New Contributor

I have a Multifunction Printer (Pixma TR8520). After scanning several sets of pages, and exiting the IJ Scan Utility, all the pages disappeared. They aren't where they usually are in my documents and I can't find them anywhere else. Did I do something to erase them, or am I just not looking in the right place?

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You're welcome

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3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi Meohmy,

 

Please open the IJ Scan Utility.  In the lower right corner of the Utility, please click the Settings button.

 

When you perform a scan, the location that the image/PDF is saved can be changed here.

 

For example, if you were using the "Document" button on the IJ Scan Utility, please click on Document Scan on the left side.

 

On the right side, the location where those scans are saved is listed next to "Save In".

 

You can change that to a different folder, if you like.

 

For more information, please use the following links:

 

The Setings dialog box:

 

(Windows)  https://ugp01.c-ij.com/ij/webmanual/ScanUtility/W/TR8500%20series/1.1/EN/SU/Su-PAGE3.html

 

(Mac)  https://ugp01.c-ij.com/ij/webmanual/ScanUtilityLite/M/3.0/EN/SUL/Sul-PAGE3.html

 

The Document Scan dialog box:

 

(Windows)  https://ugp01.c-ij.com/ij/webmanual/ScanUtility/W/TR8500%20series/1.1/EN/SU/su-110.html

 

(Mac)  https://ugp01.c-ij.com/ij/webmanual/ScanUtilityLite/M/3.0/EN/SUL/sul-110.html

 

 

 

 

 

 

 

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Meohmy
New Contributor

Thanks!

You're welcome

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post