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Printer not printing all the sheets from the print job

fhs1111
New Contributor

Hi

 

Printer: MX922 

OS: Windows 10

Connection:Wireless

 

My printer has in the recent weeks started this issue where the print job sent from my Win 10 laptop would frequently and randomly not print all the pages from the print job. 

 

Resubmitting the print job with the missed pages would get printed.

 

Any suggestions?

 

Thanks

Fai

 

 

 

1 REPLY 1

shadowsports
Esteemed Contributor

Grretings,

We assume this is a new issue and that the printer worked correctly before?

 

Probably not a good use of time trying to figure out why this is ocurring.  I would suggest removing the printer from your system, uninstalling its software (everything), restart and reinstalling the device & software.

 

The latest drivers and software available for your MX922 can be found here:

 

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-s...

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6