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Pixma MG2120 scans with blue background

waltfult
Apprentice

I have a MG2120 printer/scanner that stated scanning with a blue back ground.  It prints with the correct background.  I removed all canon drivers and reinstalled, but still get the blue background when I try  to scan a document with color lettering.  

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi waltfult,

What version of Windows are you using?
If you are using a Mac, what version of OSX is installed?

What program are you using to scan?  Are you scanning using the MP Navigator EX?

 

 

 

 

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